EverDesk Refund Policy
We offer a free trial of EverDesk, with full feature and functionality, for 30 days, to allow you to try the software before you buy.
Once you purchase a license, we do not offer refunds. We therefore strongly encourage you to try out the trial version before your purchase.
EverDesk Upgrade Policy
New versions of EverDesk are released from time to time with enhancements and new features. There are two ways to upgrade - free and paid:
All upgrades within 60 days of your purchase are free.
Additionally, you have free lifetime revision upgrades within your purchased version (e.g. v5.0 to v5.1)
If you wish to upgrade your version of EverDesk (e.g. from v5.1 to v6.0) after the 60 day period following your purchase, you will be offered a 30% discount on the purchase of the new license.
Should beta versions of EverDesk be released for public use, these beta versions are excluded from the above and can be used until the full new version is released. After that beta versions of EverDesk can not be used and an upgrade to a new version will be needed based on the terms explained above.
Frequently asked questions about the installation